Terms and Conditions
Introduction
Welcome to Astroshree. These terms and conditions outline the protocols to be followed by the user while using our website. Users must agree to these rules to access our website www.astroshree.live and our services.
About Website
Our website is accessible worldwide through the Internet. The website provides various types of astrological content, reports, and consultations via calls and chats. It offers two types of services – Free services and Paid services. Free services are provided easily, but for paid services, users must create an account or register on the website.
User Roles
To access our website, the user's age must be more than 18 years. Our website is not responsible for any misuse that may occur when services are used by minors. To avail of all services, users must create an account. For registration, users must read all the terms and conditions. While creating an account, you must provide accurate information. Users can create an account using their phone number, Facebook ID, or Google ID. During the process, the user must provide genuine data and update it timely if required. If the website finds any wrong information, we have the right to delete or terminate that user account.
After registration, a user must keep his or her account details confidential. If the user finds any unauthorized access, inform us immediately. It is the user's responsibility to use the website in a way that respects the rights of other users and obeys all the rules.
Intellectual Property or Content
All the content on the website is the property of www.astroshree.live. Users cannot use or distribute the content without our permission. Users must follow the rules of use and should not post any inappropriate content. The website has the right to suspend or terminate the account if any violation of rules is found. The website can change, update, or stop any of its services at any time. Information provided on the website should not be considered medical advice. The website is not responsible for the advice given by third parties and the outcome of any advice.
The website also provides a "call to astrologer" service. In this service, the user must agree to receive a call on their given mobile number from the website. Astroshree also provides the first chat or call free for up to 5 minutes to all newly registered users.
Note: Users must consult doctors for any medical advice.
Access to User Accounts
The website needs to access all user accounts and information to provide better services. While using the website, you must agree that all employees and agents can access your information to provide better services and handle any complaints. The website will only check the accounts that are necessary. Users can refer to our privacy policy to check how we handle user data.
Guidelines for Orders, Refunds, and Service Quality
The website has the right to cancel any order at any time but should refund the entire payment. No refunds are given after processing starts for delivery, technical problems, providing wrong information, and product damage after delivery. Any astrological products and services are not a substitute for medical treatment. No refunds are given for connected call services and for not achieving the expected results. Refunds are only considered in cases of network issues, delayed responses, language problems, or improper consultation responses. Products are delivered only in India.
Guidelines for Users
All users, whether customers or astrologers, must follow all the protocols of the website. Users must confirm that they are individuals and not any organization or legal entity. Users must not post false, misleading, or offensive content. Users are not supposed to violate any rules of the website. Users are not allowed to post any content without permission. Users are not allowed to collect information for advertisements or send promotional emails. Users are not allowed to access any unauthorized features of the website and other connected parts. They are not allowed to resell any product or service without consent.
Users are supposed to inform about any abuse or misuse of the website. However, they should verify the information as providing false information may terminate their account or membership. Users should behave properly during the service, as the website can withdraw it if any abusive and unreasonable behavior is found.
Information about Bank Accounts
Users must provide their bank details when needed. Users must ensure that the card details provided by them are genuine. Users can make payments through debit/credit cards or any online banking. Users must have the rights to the selected mode of payment. Users must provide correct bank details and should have enough credit while doing transactions.
Legal and Ethical Rules of Online Astrological Consultation
The website provides various services and products on an “as is” basis without any guarantee or warranty. It is not responsible for any user content, intellectual property rights, or the accuracy of information. The website does not provide any warranty for its services. All services are provided based on professional astrologer experience and results may vary from person to person.
The website does not guarantee uninterrupted, error-free, and accurate services. Users must provide all details about their mental, physical, and emotional status. The website is not responsible for the misuse, loss, or alteration of information. Users are responsible for downloading material from the site; the website is not responsible for any damage to computers or data. All services are provided for entertainment purposes only. The website denies any warranty of products, services, and the accuracy of the content.
Astrologers are not employees of the company; they are just verified by the website. The website does not provide any guarantee about the advice and information from the advisors. The website is not a helpline for depressed people; people in crisis should seek appropriate help. The website is not responsible for any error, delay, or omission in data transmissions. The website is only responsible for the amount paid for the services during membership. Users taking services are responsible for any problems that might occur. The website and its parent company are secure from any claims.
All content like pictures, text, images, and music are protected by laws of copyright and trademarks. Users are not supposed to copy, use, or share content without the website’s consent. The website has used some images and text from various online sources and is not responsible for copyright issues.
Website Content Guidelines to Ensure Respect and Safety
Users cannot create, upload, and share content that abuses or exploits children. Activities such as inappropriate interaction, sexualization of minors, child grooming, sextortion, and trafficking of children are prohibited. Content appealing to children, adult content, violence, and dangerous activity is not allowed. The website does not promote negative body images, hurting self-esteem, plastic surgery, or weight loss.
Any user account with sexual content, pornography, profanity, or any content promoting sexual acts will be canceled by the website. Users are not allowed to promote hatred based on sex, race, or religion. The website does not promote any content related to self-harm, suicide, violence, or terrorism. Content related to any threat, bullying, or harassment is not allowed. Content related to insensitivity about natural disasters and deaths is not allowed. Sales of firearms, explosive materials, drugs, weapons, and any illegal material are not allowed. Users are not allowed to engage in black magic, witchcraft, voodoo, or tantrism.
Astroshree Services
All terms and conditions apply universally to all users. Astroshree is not responsible for third-party content or linked content. We are not liable for errors, defamation, or inappropriate content. Users must understand that all services and content reflect the opinions of the authors, not Astroshree. Services may contain errors, and Astroshree is not responsible for viruses. We reserve the right to change, edit, or delete features and content at any time. Astroshree may also change or terminate services without liability for any inconvenience caused.